Quality
Star represents delivering sustainable quality solutions that people want to care for, because they are as expected, easy and enjoyable to own and use.
EXPECTED solution uses resources economically in an environmentally friendly manner.
EASY to build, use and care for solution is efficient and effective.
ENJOYABLE solution to receive because it feels earned and its benefits are shared equitably.
CONTINUOUS IMPROVEMENT of solutions’ quality makes them sustainable. This is done by repeating Dr Deming’s Plan, Do, Check and Act cycle.
