Quality

QUALITY balance of six processes, which together assist sustainable living, is represented by six avocado blossom petals:

MUTUAL RELATIONSHIPS – that are long term based on mutual trust and benefit. They are developed by a process of Relating to the other person and their situation with empathy, Respecting the person’s message, Reflecting about the message and Responding constructively.

MANAGED RISK – in a sustainable way means focusing on finding solutions to the underlying causes of risks and challenges. This is done with the problem solving process of finding possible Route cause(s), brain storming solution Options, Selecting the most sustainable solution, and Testing the selected solution.

GOOD GOVERNANCE – that is fair, has checked book-keeping, is regulated by the law, and transparent so there are no surprises. It is maintained by the two week order cycle for approved programs and projects. The repeating four step order process is agreeing Order’s deliverables, funding Wire, completing the Deliverables, Accepting proof of delivery and use of funds reconciliations.

COOPERATIVE TIMING – with our partners, who do the same with families, schools and communities, to understand root causes of people’s challenges, and gain buy-in and ownership for the proposed sustainable solution. This is achieved with the five acceptance approval process for Concept of the challenge and its solution, Rough order of Magnitude (ROM) of solution’s full life cycle cost, Design of solution, Bill of Materials budget, and implementation Timing.

SUSTAINING RESOURCES – by the families themselves throughout the life cycle of the solution, enabling them to move towards food, income, home and education self-sufficiency. The four stage Life Cycle budget process is for Design & Build, Protect & Operate, Maintain & Repair, and Improve & Sustain.

HOLISTIC DESIGN – combines People with Parts in a Process that achieves the Purpose of creating a sustainable solution that addresses the root cause of the challenge.



Cooperative Timing


A collaborative solution brings together feelings of ownership and goodwill that are fueled by sharing of knowledge. Solutions are collaboratively designed with our partners, families, schools and communities so that the root cause of the need is understood and addressed.

Ownership

By the families and schools to help each other and their children to be healthy, educated and able to earn an income.

Goodwill

Trust, responsiveness and mutual benefit can develop an enduring collaboration between our partners, families and schools.

Wisdom

Families and schools can benefit from sharing and using best practices that improve everyone’s lives.



Sustaining Resources


A sustainable solution provides predictable, continuously improving value so that it can be sustained by families and communities throughout it’s life.

Life Cycle Design

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Life Cycle Design’s purpose is to develop solutions that provide predictable, valuable and continuously improving outcomes.

Design & Build

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Collaborate with families, schools and communities to design, build and implement fit-for-purpose solutions.

Protect & Operate

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Protect the parts in the environment from weather, animals and people, and make them easy to operate.



Maintain & Repair

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Maintain parts to minimize replacement, and repair as needed so that the parts will last a long time.

Improve & Sustain

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Improve any processes and parts over time so that the user will create more value and want to sustain and keep using the solution.


Holistic Design


A holistic solution brings together people, process and parts to create solutions that address the root causes of challenges to achieving self-sufficiency.

People

Work parties are made up of interested people who are willing and able to work together to create value.

Work parties have clear accountability and responsibility.

Process

Procedures from the Better Lives library are combined to create repeatable processes.

The procedures are based upon easy, efficient and effective steps that are enjoyable to teach and learn.

Parts

Fit-for-purpose modular parts are enjoyable to use because they help achieve a process’s purpose easily, efficiently and effectively.

A “Low total cost of ownership” part can be maintained, repaired and improved.