A star represents sustainable quality that is as expected, easy and enjoyable to use and care for:
EXPECTED because the solution is environmentally friendly and uses resources economically.
EASY to build, use and care for because the solution is efficient and effective.
ENJOYABLE to receive because the solution is earned and its benefits are equitable.
CONTINUOUS IMPROVEMENT of the quality makes solutions sustainable. This is done by repeating Dr Deming’s Plan, Do, Check and Act cycle.
